MSP FIELD ENGINEER- Florham Park , NJ

About Us

Link High Technologies is not just another IT provider—we are a people-first Managed IT and Cybersecurity firm with over 33 years of stability, growth, and trusted client relationships . We deliver end-to-end technology solutions that allow our clients to focus on running and growing their businesses.

While we’re large enough to support enterprise-level environments, we intentionally remain agile, collaborative, and approachable. Our engineers work closely as a team, share knowledge freely, and support one another—because great technology outcomes come from strong human connections.

We believe diverse perspectives make teams stronger.

The Role

As a Field Engineer , you will be part of our Technical Services Team, delivering on-site IT support for small to mid-sized organizations. This role offers variety, hands-on problem solving, and the opportunity to grow your skills across multiple technologies.

You’ll work on everything from end-user support to infrastructure projects—never siloed, never stuck doing the same thing every day.

What You’ll Do

• Provide on-site support for:

  • PCs and laptops (Windows environments)

  • Networking equipment, firewalls, and switches

  • Servers (physical and virtual)

  • Desktop and productivity software

• Troubleshoot and resolve a wide range of technical issues—from basic desktop support to more complex server and network challenges

• Collaborate with remote engineers, project teams, and service leadership

• Communicate clearly and professionally with end users of varying technical comfort levels

• Document work accurately and thoroughly

What We’re Looking For

We recognize that not everyone checks every box—and that’s okay. If this role excites you and you meet most of the qualifications, we encourage you to apply.

• Experience supporting Windows desktops and basic networking

• Comfort working directly with end users in a professional environment

• Willingness to learn and grow across new technologies

• Strong communication skills and a customer-focused mindset

• Ability to work independently on-site while staying connected to a team

Why Join Link High

• Supportive, team-driven culture where collaboration matters

• Paid training and certification opportunities

• Clear paths for career advancement based on merit

• Leadership that values professionalism, flexibility, and work quality—not just hours logged

• A stable company with decades of success and long-tenured employees

Our Commitment to Inclusion

Link High Technologies is proud to be an Equal Opportunity Employer . We are committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Employment decisions are based on qualifications, experience, and business needs—never on race, gender, age, disability, or background.

Work Requirements

• Field work throughout NJ / PA / NYC metro area

• Report to the Florham Park office when not in the field

• Reliable personal vehicle required (IRS mileage reimbursement provided)

• Must live within 25 miles of Florham Park, NJ

Compensation & Benefits

• Competitive salary: $60,000 – $75,000 (DOE)

• 100% employer-paid medical and dental insurance (employee coverage)

• 401(k) retirement plan with up to 4% company match

• Paid time off (PTO) that increases with tenure

• Life insurance

• Short- and long-term disability insurance

• 100% reimbursement for Microsoft and other approved certification exams

• Company-provided technical training aligned with customer and certification needs

• Clear opportunities for career advancement within the organization

References required after initial interview.