Customer Service Representative for Dental Pratice

Premium Dentistry
Lakewood, NJ
Customer Service Representative for Dental Pratice Location Lakewood, NJ : Benefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our dental team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
Posted 2025-08-23

Recommended Jobs

Retail Pharmacist 3-4 Days Per Week Barnegat, NJ

RPh on the Go
Browns Mills, NJ

Job Description Job Description Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Applicants who do not meet these qualifications…

View Details
Posted 2025-07-26

ESL Teacher

Focused Staffing
Plainfield, NJ

Job Description Job Description Position: ESL Teacher Location: Plainfield, NJ 07060 Compensation: $55/hour Job Overview: We are seeking a passionate and results-driven ESL (Englis…

View Details
Posted 2025-07-27

Registered Nurse (RN)

BAYADA Home Health Care
Manasquan, NJ

Job Description Job Description If you want to be appreciated, come to BAYADA BAYADA Home Health Care is looking for a Registered Nurse (RN) to care for a 17 year old with a traumatic birth …

View Details
Posted 2025-07-26

Receiving Manager

Jetro / Restaurant Depot
Neptune, NJ

Position Title:  Receiving Manager Department:  Receiving Supervisor:  Assistant Branch Managers/Branch Manager FLSA:  Non-exempt Position Summary: The Receiving Manager reports to the …

View Details
Posted 2025-08-16

Staff Data Scientist (Machine Learning)

Jerry.ai
Jersey City, NJ

Job Description Job Description You could work anywhere. Why us? Innovation: Jerry is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US a…

View Details
Posted 2025-07-28

Senior Legal Specialist

Biogensys
Newark, NJ

We are hiring a Senior Legal Specialist for one of our clients in Newark, NJ . Job Description: Supports legal staff by managing discovery, research, evidence, and trial exhibits; draft…

View Details
Posted 2025-08-19

Teacher Assistant

Jersey ChildCare LLC
Brick, NJ

Job Description Job Description Job Summary: Jersey Child Care is seeking dedicated and compassionate individuals to join our team. As a Child Care Staff Member, you will play a key role in ma…

View Details
Posted 2025-07-28

Microsoft D365 ERP (F&O) Functional Consultant, Senior Associate Save for Later Remove job

PwC
Florham Park, NJ

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynami…

View Details
Posted 2025-08-22

Paraprofessional - Special Education (Dual Assignment)

Clinton Hill Community & Early Childhood Center
Newark, NJ

Job Description Job Description The Paraprofessional – Special Education (Dual Assignment) plays a vital role in supporting the behavioral, educational, and social-emotional development of young…

View Details
Posted 2025-07-27

Staffing Coordinator, Nursing Staff Office

355 Grand Street
Jersey City, NJ

Job Title: Staffing Coordinator Location: Jersey City Medical Center Department Name: Nursing Staff Office Req #: 0000212340 Status: Hourly Shift: Evening Pay Range: $21.17 - $28.52 …

View Details
Posted 2025-08-15