Field Service Engineer

About Alstom

At Alstom, we connect cities and empower a greener future. Our expansive mobility solutions—from high-speed trains and metros to monorails, trams, turnkey systems, signaling, infrastructure, and digital services—cater to diverse customer needs. With over 80,000 collaborators worldwide, we’re driving smarter, more sustainable transport solutions every day.

Your Future Role

Join us as a Field Service Engineer in Newark, NJ, where you'll champion the operation, maintenance, and enhancement of the Automatic Train Control (ATC) wayside systems for the Newark Automated People Mover (APM). In this role, you'll ensure safety-critical infrastructure operates optimally, diagnose complex faults, and maintain seamless functionality across all trackside subsystems.

What You’ll Do

• Lead operations for maintenance, installation, and upgrades of ATC wayside systems to ensure consistent APM performance.

• Provide technical direction during preventive and corrective maintenance, and assist in department budget planning.

• Drive reliability improvement initiatives and manage vendors to deliver on scope, budget, and timelines.

• Investigate service interruptions with root cause analysis and compile engineering incident reports with corrective actions.

• Maintain preventive and corrective maintenance programs that align with contract requirements and company standards.

• Develop and deliver training, testing, and certification documentation; support field change requests and upgrades.

• Support configuration control, CAD updating, and documentation for system changes.

• Coordinate engineering projects, such as obsolescence management, testing/commissioning, compliance verification, and procurement planning.

• Supervise contractors, participate in emergency drills, and ensure safe, efficient operations.

• Analyze performance trends and recommend long-term system reliability improvements.

Who You Are

• You have a Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related), or equivalent technical experience.

• You bring 3+ years of mechanical or ATC-related system experience , preferably in rolling stock, automation, or similar technical fields.

• You’re proficient with Microsoft Office , AutoCAD , and understand SCADA or wayside communication systems.

• You bring strong problem-solving skills, a collaborative approach, and the ability to communicate clearly with both technical and non-technical stakeholders.

• You’re safety-conscious, punctual, detail-oriented, and adaptable to dynamic environments and operational demands.

Why You’ll Love It Here

• Be part of a transformational industry —where rail infrastructure supports sustainable urban mobility.

• Work alongside collaborative colleagues and contribute to cutting-edge projects .

• Advance your career with award-winning development programs , and enjoy a competitive benefits package recognizing performance and potential.

• Thrive in an inclusive, innovative, and responsible global culture.

Equal Opportunity

Alstom is proud to be an equal opportunity employer . We celebrate diversity across our global team and are committed to building an inclusive workplace where everyone is empowered and respected.