HOTEL EXECUTIVE HOUSEKEEPER

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Hotel Overview

The Wilshire Grand Hotel - West Orange, NJ is an upscale, 89 room Boutique hotel with Banquet/Catering Facilities. The Wilshire Grand Hotel offers exceptional accommodations, guest-focused amenities, and multiple Catering and Banquet facilities serving the Corporate and Social Market. High energy, creativity, and passionate-for-success individuals are encouraged to join our team.

Visit our hotel website at

Job Summary

We are seeking an experienced Hotel Executive Housekeeping Manager with a strong background in guest service and housekeeping rooms management to join our exceptional team.

The Executive Housekeeping Manager will supervise and coordinate all housekeeping rooms activities of the hotel to ensure the highest standards of guest satisfaction, hotel cleanliness, quality standards, room assignment activities and Guest satisfaction.

Essential Duties & Responsibilities

• Supervises and motivates all Housekeeping Department staff.
• Carries out supervisory responsibilities in accordance with the Company's policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; and providing appraising performance.
• Motivates employees by creating a pleasant work environment.
• Establishes pride and emphasizes job importance for Company and employees.
• Establishes standards and procedures for the work of the housekeeping staff and enforces Company policies and procedures.
• Assigns duties and shifts to housekeeping department employees.
• Ensuring all housekeeping staff receive adequate training on established cleaning procedures.
• Observes and coaches housekeeping staff to ensure adequate services and adherence to Company policies and procedures as well as established housekeeping procedures.
• Communicates verbally and in writing will all levels of employees.
• Attends periodic meetings with the General Manager and/or department heads and conducts meetings at designated intervals with the housekeeping staff.
• Plans work schedules to ensure adequate service and control labor costs.
• Completed required paperwork on a timely basis including personnel forms, AM/PM reports and other written reports, as necessary.
• Inspects and evaluates the physical condition of guest rooms and public areas of establishment and works closely with other departments (i.e., front office manager, Chief Engineer and maintenance engineers on maintenance and repairs) to ensure a high level of customer satisfaction.
• Regularly inventory supplies and equipment as well as purchases supplies as needed within the budget.
• Issues and controls uniform inventory.
• Performs any other job-related duties as assigned.

Education and/or Experience

• High School diploma or general education degree (GED) preferred.
• Requires two to four plus years of an occupationally significant combination of vocational education, apprentice training, on-the-job training and essential experience in less responsible hotel skill level and management positions.

Apply Today

To become part of our exceptional team, interested candidates may apply by sending a resume for consideration to:

Attn: Mario Cajas-General Manager (Email) [email protected]

*NO PHONE CALLS PLEASE*

The Wilshire Grand Hotel

350 Pleasant Valley Way

West Orange, NJ 07052

BENEFITS PACKAGE

• Competitive Salary
• Uniforms Provided
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO

Job Type: Full-time

Salary: $45,000 plus * Salary Commensurate with Experience

Schedule:

• Day shift
• Morning shift
• Weekends as needed.

Experience:

• Housekeeping management Minimal 1 year
• Hotel management: 1 year (Preferred)
• Hospitality management: 1 year (Preferred)

Ability to Commute:

• West Orange, NJ 07052

Work Location: In person.

Job Type: Full-time

Pay: $45,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• West Orange, NJ 07052 (Required)

Ability to Relocate:

• West Orange, NJ 07052: Relocate before starting work (Preferred)

Work Location: In person