Journey Planning Support Consultant

Pinell Studios
Newark, NJ

We are looking for a motivated and organized Journey Planning Support Consultant to help clients design and confirm personalized plans with accuracy and efficiency. This fully remote position is ideal for professionals who enjoy structured coordination work, proactive communication, and delivering dependable service.

In this role, you will gather client preferences, research suitable options, and coordinate reservations to ensure every detail is properly arranged. Youll create easy-to-follow itineraries, manage confirmations, and assist with schedule changes when necessary. The position emphasizes careful documentation, timely responses, and consistent follow-through rather than direct sales. Your ability to stay organized and maintain clear communication will play a key role in overall client satisfaction.

This opportunity suits individuals who enjoy independent work while still collaborating with a supportive team.

Key Responsibilities

  • Collect client details and requirements

  • Research and compare options

  • Coordinate bookings and confirmations

  • Prepare clear documentation and itineraries

  • Assist with adjustments and updates

  • Maintain organized records

Qualifications

  • Strong customer service mindset

  • Excellent attention to detail

  • Time management and multitasking skills

  • Comfortable learning booking tools and systems

What We Offer

  • Flexible remote environment

  • Comprehensive training

  • Access to professional resources

  • Long-term growth potential

Posted 2026-02-11

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