Business Analyst POST NUMBER: 462233

We are seeking a dynamic and experienced Coupa Business Process and Procurement Operations SME, to serve in our Procurement Operations team. The right candidate has a strong background in Coupa and other Procurement systems and also filled a lead role within a fully dedicated Procurement Operations, Buy Desk or COE team as an employee, contractor or consultant.
We’re looking for deep understanding for downstream transactional Procurement business processes especially, and a candidate who knows transactional execution best practices and how they’re performed in Coupa.
The right Candidate brings energy, ambition, customer support acumen, and is willing to roll up the sleeves. We need both execution AND continuous improvement. The workload is fast-paced and challenging, but also quite rewarding. The core objective is executing [REDACTED]’s Procurement Operations activities and deliverables, but the larger opportunity is to strengthen the Coupa program, drive cost savings, enhance supplier management, and help optimize the substantial scope and volume of Procurement Operations support inquiries from the Business.
We’re beginning with a Contractor, for 6-Months. Potential opportunity to convert to full time at a later date. Ideal candidate can be on-site at least 4 days per week in one of the following locations:
Newark, CA
Casa Grande, AZ
Phoenix, AZ
Southfield, MI

YOU WILL:
In this role, you will be responsible for managing a high-volume of activities and tasks, to ensure defined processes, control procedures and SOPs for Buying (PRs, approval workflows, POs, Change Orders), Invoicing and Supplier Management are adhered to with accuracy and full compliance.
You will be expected to collaborate closely with a large global audience of stakeholders across various departments and keep numerous, concurrent Procurement Operations transactional inquiries moving at the fast pace [REDACTED] Procurement leadership requires.
In addition, the expectation will be that you provide weekly reporting on all assigned activities, including volumetrics for each activity actioned.

KEY ACTIVITIES INCLUDE (but are not limited to):

YOU BRING:
Bachelor’s degree in business administration, Supply Chain Management, a related field or other relevant experience.
Proven experience as a Procurement Operations, Buy Desk or Procurement Center of Excellence leader and SME, with a strong background in implementing and optimizing Coupa procurement solutions.
In-depth knowledge of procurement processes, best practices, and industry trends.
Ability to deeply analyze support requests, ticket queues, raw and often ambiguous data to make data-driven decisions to ensure transactional KPIs are maintained and eventually improved upon.
Proactivity to identify, document and articulate recognized trends. Continuous improvement of Coupa Business Processes expose risks and key insights, convert into digestible reports that drive recommendations for change and continuous improvement. We’re looking for
Coupa certifications (e.g., Coupa Certified Implementation Lead) are preferred.
Other nice-to-have systems experience includes: MS Office Suite, Agiloft, Smartsheet, Jira and/or other support intake and ticket-tracking tools
Excellent time management skills, and strong professional endurance to keep up with a very fast paced organization and a wide range of large stakeholder groups.
Strong project management skills with a demonstrated ability to lead complex initiatives from inception to completion.
Excellent communication, interpersonal, and leadership skills to effectively collaborate with stakeholders at all levels.
Experience in change management, training, and fostering a culture of continuous improvement.
Be a proactive self-starter who is comfortable navigating dynamic work environments with shifting priorities.
Effective in engaging and collaborating across different departments.
Knowledge of regulatory requirements, SOX controls and other compliance considerations relevant to Procurement activities.
Experience in the Automotive Industry is ideal but not required.