Payments- Emerging Rails Program Manager- Vice President

Job Description

Be a leader committed to leading transformative initiatives that shape the future of our industry! You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

As a Program Manager Vice President within Emerging Payment Rails, you will be a key driver in transforming strategic plans into tangible programs, delivering impactful results across various business units. You will leverage your deep knowledge and expertise in program and project management to navigate complex issues, make informed decisions, and ensure the successful execution of programs. Your role will involve significant cross-functional collaboration, planning, and issue resolution to align delivery and operations with business strategy. You will be responsible for leading diverse teams, delegating tasks effectively, ensuring timelines are met, and fostering an environment of continuous improvement. Your ability to think strategically, adapt to change, and deliver outcomes that exceed customer expectations.

Job Responsibilities

• Lead the transformation of strategic plans into high-impact programs, utilizing expertise in program management and strategic thinking to deliver results across various business units
• Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments
• Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure successful delivery of program commitments
• Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient achievement of objectives
• Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues
• Coordinate cross-functional teams to ensure successful program delivery and alignment with business objectives
• Identify and mitigate program risks, ensuring resiliency and stability throughout the program lifecycle
• Manage resource allocation and budget to optimize program outcomes
• Facilitate communication among stakeholders, ensuring transparency, alignment, and decision making
• Drive continuous improvement by implementing best practices and lessons learned

Required Qualifications, Capabilities, and Skills

• 5+ years of relevant experience
• Proven ability to lead and manage complex programs or projects, delivering results across various business units
• Demonstrated proficiency in data analytics, make inferences from data, and provide continuous insight for program planning and execution
• Proven experience in conflict management, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies
• Advanced computer literacy, with the ability to effectively use technology to perform tasks, solve problems, and communicate in a professional setting
• Proficiency in strategic thinking, with the ability to use data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development
• Strong organizational and leadership skills with experience managing multiple programs simultaneously covering planning, budgeting, and resource management
• Excellent communication and stakeholder management skills
• Exposure to risk management and mitigation strategies
• Understanding of SDLC and how program delivery intersects to ensure client outcomes

Preferred Qualifications, Capabilities, and Skills

• Leverage artificial intelligence solutions to enhance program outcomes and drive data-driven decision-making and program efficiency
• Implement automation to streamline program workflows and increase operational efficiency
• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience managing large-scale, cross-functional programs, including internal and external stakeholders
• Certification in program or project management (e.g., PMP, PgMP)
• Experience with vendor management

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.