Customer Service Associate
Resolve customer complaints and issues, ensuring customer satisfaction.
Provide product/service information and assist customers in making informed decisions.
Process orders, returns, and exchanges accurately.
Maintain detailed and accurate records of customer interactions in our CRM system.
Collaborate with other departments to resolve complex customer issues.
Stay up-to-date on product/service knowledge and company policies. Qualifications: High school diploma or equivalent; some college coursework preferred.
Previous experience in customer service or a related field.
Excellent communication skills, both written and verbal.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in using computers and customer service software.
A positive, can-do attitude and a commitment to providing outstanding customer service. Benefits: Competitive pay
Opportunities for career advancement
A supportive and collaborative work environment APPLY NOW!
Employment Type: Full-Time
Salary: $ 40,000.00 50,000.00 Per Year
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