Senior Vice President of IT and Business Transformation Services

SERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.

The SVP of IT & Business Transformation Services is responsible for supporting change initiatives at SERV Behavioral Health System, Inc. across cross-functional teams in multiple capacities. This role contributes to the implementation and ongoing support of the organization’s technology infrastructure, mission driven clinical work, policies and procedures.

The SVP works alongside all leadership, teams, business services and practice group departments, to provide ongoing service and support to SERV Behavioral Health System, Inc. The SVP of IT & Business Transformation Services reports to the Chief Financial Officer.

RESPONSIBILITIES:

• Oversee technology infrastructure (networks, computer systems and IT assets) of the organization to ensure optimal performance, including local and wide area connectivity and remote access;
• Plan, deploy and maintain SERV information technology systems including, but not limited to, EHR;
• Lead and mentor IT & Business Transformation Services team, providing guidance, training and support;
• Lead and support large-scale projects incorporating proactive and innovative solutions to address business challenges and achieve organizational goals and objectives;
• Provide processes, structures, policies and tools for individual project and program management across the organization;
• Seek synergies across the business; establish shared infrastructures, common systems and use of technology to support business processes;
• Develop and implement information technology policies, procedures and best practices to support organizational goals;
• Direct project management staff, and work with other department leaders to define, prioritize, and develop projects and programs;
• Identify technology updates and optimize systems as appropriate;
• Facilitate setting timelines, dashboards, associated budgets and financial benchmarks;
• Provide comprehensive plans and standardized data reports using existing EHR and any applicable interconnected software;
• Collaborate at all levels of the organization;
• Oversee relationships with vendors, contractors and service providers related to IT infrastructure;
• Ensure data and hosts are secure, protected from threats and meet regulatory requirements;
• Other duties as assigned or as necessary to meet departmental or organizational objectives

QUALIFICATIONS & SKILLS:

• Ability to develop interpersonal relationships.
• Excellent people management skills.
• Ability to influence stakeholders and work effectively as a member of a team.
• Clear, concise and persuasive verbal, written and presentation skills.
• High standards in ethical conduct.
• Excellent organizational, teamwork, customer service and problem-solving skills.

REQUIRED LICENCES AND EXPERIENCE:

• Bachelor’s degree in business, computer science, engineering or related field; Masters or MBA preferred.
• 10+ years of management and leadership experience.
• 10+ years of planning or program management experience in a high-growth, dynamic, rapidly changing healthcare environment.
• Demonstrated success managing strategic, operations, and technology projects and processes.
• Valid Driver’s License in state of residence.

SUPERVISES:

• Applications Systems Analyst
• IT Infrastructure Support Engineer
• Senior Network Engineer

SALARY:

• $141,401.70 per year.

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EEO STATEMENT:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.