Receptionist/Medical Office Admin

Randstad is partnering with a fast-growing, employee-friendly healthcare provider in the area to fill an immediate Receptionist/Medical Office Admin opening. We are seeking a dependable, customer-focused professional who thrives in a collaborative office environment.

Reporting to the Patient Accounts Supervisor, you will play a critical role as the primary point of contact for patient scheduling, incoming inquiries, and referral source communication.

• Job Title: Receptionist/Medical Office Admin
• Location: Trenton, NJ Area
• Position Type: Full-Time, Temp-to-Hire
• Schedule: Monday – Friday, 8:00 AM – 4:30 PM
• Pay Rate: $19.00 – $20.00 / hour

salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

• Answer incoming calls promptly and professionally while accurately processing referrals and requests for services.
• Maintain clear and continuous communication with patients, clients, and referral partners.
• Address and resolve patient inquiries, scheduling conflicts, and general service questions.
• Coordinate and schedule patient appointments based on practitioner availability.
• Document patient feedback/complaints and forward information to quality leadership for resolution.
• Collaborate with administrative staff and healthcare practitioners to ensure seamless patient care.
• Communicate effectively with insurance providers and referral sources to resolve account or scheduling issues.
• Assist with additional administrative duties as assigned.

Skills

• Administrative Duties
• Front Desk
• MS Office
• Answering Phones
• Clerical Work
• Patient Scheduling
• Medical Terminology
• Maintaining Calendars
• Faxing
• Receptionist Duties

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.