Guest Advocate (Cashier or Front of Store Attendant Cart Attendant) (T2895)

The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome thank and exceed guest service expectations by focusing on guest interaction loyalty enrollment and store cleanliness . Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes guest services gift registry pick-up and drive up while ensuring exceptional quality.

At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the ski l ls and experience of :

• Communicating and interact ing with guests to build an welcoming guest experience

• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

• A dapt ing to different guest interactions and situations

• P romoting and engaging around various benefits offerings and services

As a Guest Advocate no two days are ever the same but a typical day will most likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

• Create a welcoming experience by greeting guests as you are completing your daily tasks.

• When guests need assistance engage with guests in a welcoming way to help solve their specific needs.

• Make the guest aware of current promos. store activities and events .

• Be knowledgeable about the tools products and services available in the total store and specific to your area to solve issues for the guest and improve their experience .

• Thank guests and let them know were happy they chose to shop at Target .

• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed .

• S can and bag all guest items efficiently accurately and in compliance with food safety standards and company best practices .

• Work efficiently to minimize guest wait time while maintaining guest service and accuracy .

• Understand and show guests how to use the features and offerings within the Target App including Wallet .

• Be familiar with Order Pick-Up Drive Up and online ordering and know how to direct the guest to enroll activate and use the se features .

• Attempt every return and follow register prompts ; partner with immediate Leaders as needed to help solve for the guest while following Target s policies and procedures .

• Maintain a clean clutter free work area by gathering unpurchased items baskets and hangers for removal .

• Stock supplies during store open hours while being available for the guest .

• Demonstrate a culture of ethical conduct safety and compliance .

• Work in a safe manner at all times ; comply with all safety policies best practices and training; report hazards and correct where possible.

• Support guest services such as order pick up (OPU) Drive-up (DU) Orders DU Returns and maintain a compliance culture while executing those duties such as compliance with federal state and local adult beverage laws.

• All other duties based on business needs

WHAT WE ARE LOOKING FOR

This m ay be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with .

• You thrive in a fast-moving highly active and physically demanding role where teamwork flexibility and creative problem solving are key to success.

• You are open to working a flexible work schedule with varying hours days or shifts (including nights weekends holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you ever y thing you need to know to be a Guest Advocate. But there are a few skills you should have from the get-go:

• Communicating effectively including using positive language and attentive to guests needs

• Welcoming and helpful attitude toward guests and other team members

• Attention to detail while prioritizing tasks

• Willing to educate guests and engage around products and services

• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.

• Work both independently and with a team

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle checkout operations transactions and support cash office operations as needed

• Scan handle and move merchandise efficiently and safely including frequently lifting or moving product up to 10 pound s and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.

• Flexible work schedule (e.g. nights weekends and holidays); reliable and prompt attendance necessary.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

• Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

Find competitive benefits from financial and education to well-being and beyond at Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)

In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.