Operations Specialist

Requisition ID: 108579

 

Share Our Purpose. Be Yourself. Feel Valued.

 

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

 

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

 

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

 

 

 

Position Details

Posted Range: $26.00 Per Hour - $42.13 Per Hour.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Operations Specialist provides a combination of administrative, analytical and technical support pertaining to routine day-to-day operations for a department or functional area

Key Accountabilities

• Includes but is not limited to: research, scanning, cataloging, creating and maintaining spreadsheets; asset creation, deletion, and editing in MapCall/SAP, as well as the possibility of GIS editing within the ArcGIS environment.
• GPS point tracking, gathering, and processing within local service area.
• Drone piloting and GPR (ground penetrating radar) with GPS integration may be offered as work responsibilities assuming FAA Cert 107 and appropriate Safety Management Systems are met.
• Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various reoccurring processes which may include, but are not limited to, capital programs, field projects, work orders, regulatory compliance, and employee records.
• Analyzes and evaluates reports and/or prepare variances related to Asset Control department work processes which may include but are not limited to: business systems, regulatory requirements, capital expenditures, work orders, departmental and/or organizational performance, etc.

Knowledge/Skills

• Thorough knowledge of standard business practices and principles, including basic accounting and budgeting.
• In-depth knowledge of Microsoft office suite applications including MSWord, Excel, PowerPoint and email management systems (MS Outlook).
• Knowledge of water, wastewater and/or utility industry preferred.
• Knowledge of SAP asset creation/editing a plus.
• Ability to read, interpret and understand site/utility plans preferred.
• Knowledge of GIS/GPS a preferred.
• Knowledge of AutoCAD, SAP, BlueBeam a plus.
• Demonstrated ability to work in a meticulous manner to ensure records are clearly and accurately maintained.
• Demonstrated organization and administrative skills.
• Demonstrated communication skills, both verbal and written.
• Demonstrated ability to manage and prioritize tasks.
• Demonstrated interpersonal skills.
• Experience locating underground assets.
• Willingness and flexibility to learn and increase knowledge in water and wastewater operations.
• Functional,/ Technical Skills, Learning on the Fly, Organizational Agility Problem Solving, Time Management.

Experience/Education

• Experience using GIS/GPS required.
• Experience using Computer Aided Drafting (CAD) software (AutoCAD and/or MicroStation) preferred.
• High school diploma with post high school coursework in secretarial science, business, finance or accounting required; associates level degree in business, finance, accounting or engineering preferred

Certifications/Licenses

Certificate in Geographic Information Systems preferred, but not required.

Work Environment

• Indoor and outdoor environment.
• Ability to work in all elements of weather and in a standard office environment

Other

• Valid Driver’s license required
• Ability to walk 5+ miles per day while carrying 15 pounds of equipment.
• Ability to operate a motor vehicle.
• Certifications/Training in Safety preferred
• Ability to sit, stand, bend, and walk for long periods of time.
• Lift minimum 25lbs.
• Occasional hands-on work required

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.