Dining Services Coordinator1 (Woodcliff Lake)
- Deliver consistent high-quality food and hospitality service by following Sunrise recipes, menus, and programs.
- Post and display weekly and daily menus in accordance with Sunrise standards.
- Complete and utilize production sheets to control food quality and portions.
- Ensure adherence to modified diets, correct portioning of foods, and proper serving methods.
- Prepare and serve meals on time and at the correct temperatures.
- Train on and participate in front-of-the-house operations to ensure a positive customer experience.
- Ensure all food in Bistro and/or other common areas is fresh, covered, labeled, and dated as applicable.
- Support all special events with exceptional emphasis on marketing events.
- Serve minimum one (1) meal per week in Reminiscence and meets with the Reminiscence Coordinator (RC) to review service and preparation needs each day.
- Partner with the Wellness team and consultant dietitian to understand individual resident nutritional needs and preferences, then delivers snacks, beverages, and meals accurately and consistently.
- Participate in monthly Resident Council Meetings and other identified food committee meetings.
- Visit with residents during meal periods each day for feedback on menu.
- Ensure coordination of staffing in dining room with Residential Care Coordinator before each meal.
- Adhere to established product order guide(s) and vendor programs.
- Ensure compliance with Hazard Analysis and Critical Control Points (HACCP) and local health department regulations.
- Maintain an adequate inventory of food and supplies including emergency supplies.
- Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promoting Risk Management programs and policies.
- Ensure that procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
- Ensure compliance with local health department regulations and Sunrise standards.
- Practice safe food handling always to prevent contamination and/or an outbreak of food borne illness.
- Maintain a clean, organized, and clutter-free kitchen environment.
- Complete and maintain accurate food production records including safe cooking and holding temperatures and a record of the menu as served.
- Complete and maintain accurate sanitation and cleaning records, including refrigeration and freezer logs, cleaning logs, and dining room/bistro opening and closing checklists.
- Partner with the Maintenance Coordinator for repairs and scheduled maintenance of equipment.
- Understand and manage the department budget, including food, labor/labour, and other expenses.
- Keep financial tools up-to-date and ensure budgeted allowances are maintained.
- Review monthly financial statements and implement plans of action around deficiencies.
- Process and submit monthly expenses and budget data timely.
- Coordinate with the community team to achieve maximum staff economies and cross training.
- Conduct regular inventories as defined by accounting guidelines.
- Provide overall management of the department, including but not limited to, recruiting, hiring, training, and coaching.
- Lead and participate in daily and monthly team member meetings and trainings, including orientation, onboarding, continuing education, annual trainings, and in-services.
- Develop a working knowledge of state/provincial regulations and ensure compliance.
- Complete team member staffing and scheduling according to operational and budgetary guidelines.
- Conduct a daily review of timekeeping practices and payroll report to ensure all hours worked are recorded and appropriately paid.
- Conduct timely performance appraisals with meaningful conversations.
- Hold team accountable and correct actions, when necessary, with proper documentation.
- Attend regular meetings as required; Stand Up, Department Head, Interdisciplinary Team, Town Hall, Quality Improvement, and others as directed by the Executive Director (ED).
- Keep abreast of professional developments in the field by reading, attending conferences and training.
- Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are met.
- Perform other duties as assigned.
- Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
- Possess written and verbal skills for effective communication with the ability to facilitate small group presentations
- Competent in organizational and time management skills
- Demonstrates good judgment, problem solving, and decision-making skills
- Minimum of two (2) years' experience supervising kitchen, food service, and dining room operations in a full-service restaurant
- Ability to recruit, coach, and manage the performance of a kitchen/dining room staff
- Minimum two (2) years' volume cooking experience and ability to cook three (3) to four (4) days per week and produce food at the volume required
- Current ServSafe® certification
- Proven ability to use appropriate tools such as production sheets, standardized recipes, temperature logs, and sanitation forms
- Possess basic knowledge of nutrition and modified diets
- Proven ability to manage food and labor/labour budgets and achieve established targets
- Proficient in basic computer skills and programs with the ability to learn new applications
- Ability to work weekends, evenings, and flexible hours and be available for our customers at peak service delivery days and times
- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- myFlexPay offered to get paid within hours of a shift
- Tuition Reimbursement
- In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise a]]>
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