Client Relationship & Sales Specialist - Physical Therapy Services

💼 Client Relationship & Sales Specialist – Physical Therapy Services

📍 Chatham, NJ | 💻 Hybrid Schedule | 🕐 Full-Time
💰 Earn $60K+ in Your First Year

Help active adults get back to what they love — pain-free.

At Body Moksha Physical Therapy , we don’t sell appointments.
We build trust.

Most of the people who reach out to us are dealing with chronic pain, pelvic floor dysfunction, long-standing injuries, or frustration with rushed, insurance-driven care. They’re not looking for a pitch. They’re looking for someone who listens, understands, and guides them toward the right next step.

We’re hiring a relationship-driven Client Relationship & Sales Specialist to be that first human connection.

🌟 About Body Moksha PT

Founded in 2016, we help active adults in their 40s–60s move better, stay active, and keep doing what they love — without surgery, medications, or rushed care.

We are:

• A cash-based clinic (in-network only with Medicare)
• 100% one-on-one treatment sessions
• Focused on long-term outcomes, not high patient volume
• Known for deep relationships and high retention

Our patients come from referrals, workshops, ads, and social media — and they expect professionalism, clarity, and empathy.

You’ll often be the first person they speak to.

🚀 Where We’re Headed

Body Moksha is in an active growth phase.

Since 2016, we’ve grown through referrals, community workshops, and a reputation for high-quality care. Over the next 18–24 months, we’re focused on expanding our impact, refining our systems, and preparing for additional clinic locations.

That means:

• Our lead volume is increasing
• Our systems are evolving
• Our processes are becoming more structured
• We are building with long-term expansion in mind

We’re moving quickly — and we need someone who can learn quickly, adapt to change, and grow alongside the company.

If you’re someone who prefers a static role where nothing changes year to year, this likely won’t feel comfortable.

If you like being part of something that’s scaling — and want real opportunity to grow into sales leadership, as we expand — this is that environment.

🧠 Who This Role Is For

You’re not just good on the phone — you build trust quickly.

You’re a strong fit if you:

• Have 1+ year of inside sales or phone-based appointment setting (B2C preferred)
• Are confident using Google Suite, CRMs, EMRs and phone systems (RingCentral or similar)
• Can hold sensitive conversations with emotional intelligence
• Stay organized across multiple platforms without dropping details
• Understand how to guide someone toward investing in premium care
• Thrive in a hybrid environment (in-person events + remote follow-up)
• Want structured goals, accountability, and performance-based pay
• Are coachable and want to grow
• You adapt quickly when systems improve or processes change
• You’re comfortable in a fast-moving, high-growth environment

If you prefer transactional sales or high-pressure tactics, this won’t be a fit.
If you enjoy meaningful conversations and guiding people toward real solutions — keep reading.

💡 What You’ll Be Doing

Lead Follow-Up & Appointment Setting

• Call, text, and email warm leads from Google/Facebook ads, website inquiries, referrals, workshops, and social media
• Book 50+ qualified evaluations per month
• Respond to new inquiries within 5–10 minutes whenever possible
• Track all communication inside Google Sheets, EMR and CRM.

Relationship-Based Sales

• Ask thoughtful, open-ended questions
• Identify physical pain points and emotional drivers
• Address objections around cost, time, and insurance
• Guide patients toward choosing cash-based care confidently

Community Presence

• Attend local workshops and events
• Build connections in-person with prospective patients
• Represent Body Moksha professionally in the community

Systems & Collaboration

• Maintain clean CRM records
• Prevent leads from falling through the cracks
• Coordinate with clinicians to align messaging and expectations
• Contribute ideas to improve patient communication systems

🎯 Performance Expectations

• 50+ evaluations booked per month
• Consistent lead follow-up cadence
• Accurate documentation
• Contribution to quarterly growth goals

💰 Compensation & Benefits

• $60K+ first-year earning potential (base + performance bonuses)
• Monthly commission after baseline goals are met
• Paid time off
• Medical benefits
• IRA matching
• Hybrid schedule (based in Chatham, NJ)
• Ongoing mentorship and structured coaching

This is not a “sit back and wait” role. It’s for someone who wants measurable impact and measurable earnings.

🔥 Who Should Apply

Someone who:

• Believes in physical therapy and long-term health
• Enjoys being held accountable to clear goals
• Wants r eal opportunities to grow as we expand operations and add future clinic locations
• Is energized by meaningful conversations
• Is comfortable on camera and in live environments
• Understands that follow-up is where conversions happen

🚨 Please Apply Only If:

• You have at least 1 year of inside sales or appointment-setting experience
• You are comfortable working toward performance targets
• You are willing to work both in-person and remotely

📩 How to Apply

Email your resume and a short note about your sales/tech experience to:
[email protected]

💡 Want to stand out? Leave us a voicemail at 973-310-2678 x2 so we can hear your phone presence.