Customer Service Representative
Our client, a leading customer service company, is looking for a Customer Service Representative to join their team in Piscataway, New Jersey. The ideal candidate will be responsible for providing exceptional service to clients, addressing inquiries, and resolving issues promptly. This is an excellent opportunity for individuals looking to start their career in customer service within a supportive and dynamic environment.
As a Customer Service Representative, you will be the first point of contact for customers. You will engage with clients through various channels and ensure they have a positive experience. The role involves problem-solving and communication to effectively meet customer needs while contributing to the overall success of the team.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer complaints efficiently and professionally
- Maintain detailed records of customer interactions
- Collaborate with team members to improve service delivery
- Assist in training new staff members
- Participate in team meetings to discuss performance and goals
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Familiarity with customer service software is a plus
- A positive attitude and willingness to learn
- Availability to work flexible hours
Benefits
- Competitive salary with growth potential
- Comprehensive health insurance package
- Paid time off and holidays
- 401(k) retirement plan with employer match
- Opportunities for career advancement
- Supportive work environment with team-building activities
- Employee discounts on products and services
Job Type: Full-Time | Work Type: On-Site | Industry: Customer Service | Experience: Entry
Recommended Jobs
Contracts Buyer
Title: Contracts Buyer KBR Sustainable Technology Solutions (STS) provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process tech…
Certified Nursing Assistant
Job Description Job Description We are looking for Certified Nursing Assistant, Full time, Part time, Per diem and also Contractor.
Pediatric Pulmonologist (Per Diem)
Description Physician Affiliate Group of New York (PAGNY)is adding a per diem Pediatric Pulmonologist to the group at NYC Health + Hospitals/South Brooklyn Health . South Brooklyn Health is a …
Executive Director of Friends
Job Description Job Description Salary: Executive Director of Friends MISSION: The mission of Marion P. Thomas Charter School is to build culturally rich, transformative educational sp…
Administrative Assistant
Job Description The Administrative Assistant provides direct support to 2 to 3 Managing Directors across COO Group; Responsible for organizing large meetings to ensure operational effectivene…
Sales Representative
Lawn Doctor of Bridgewater is looking for a dependable and reliable individual to join our team as a Sales Representative. Our Sales Representatives work with both current customers add services to …
Domestic LTL/FTL Sales Executive
Domestic LTL/FTL Sales Executive Salary - $65k to $95k - Commensurate with experience Excellent Company benefits. 401k, Dental insurance, Health insurance, Life insurance, Paid time off, Vision…
Premium Auditor
Job Description Job Description We’re seeking a detail-focused Premium Auditor to review financial records for the purposes of commercial insurance policy premium adjustments. You will examine pa…
Operations & Maintenance Foreman
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobi…
Maintenance Mechanic (3rd Shift)
The Industrial Maintenance Mechanic will be responsible for handling the electrical and mechanical projects for our facilities including equipment troubleshooting, repair, and preventative maintenanc…