Business Process Documentation Specialist
Our client, an eCommerce company is looking for a hands-on Business Process Documentation Specialist to join their IT department and play a key role in documenting and optimizing business processes across our ERP, e-commerce platforms, WMS systems, and related integrations.
This role is on-site and full-time, supporting a major migration to Microsoft Dynamics 365 Business Central.
The ideal candidate is highly organized, process-driven, and comfortable working across technical and non-technical teams to translate business operations into clear, actionable documentation and requirements.
Responsibilities:
- Document current-state (AS-IS) business processes across ERP, e-commerce, WMS, and related systems
- Create clear process maps, workflows, and system interaction diagrams
- Analyze system integrations and business rules (orders, inventory, pricing, fulfillment, finance)
- Translate business needs into functional requirements for Business Central
- Support Business Central migration, including gap analysis, configuration validation, and UAT
- Work closely with on-site stakeholders, IT, vendors, and implementation partners
- Identify process improvements and standardization opportunities
Qualifications:
- 4+ years of experience as a Business Analyst in ERP or IT environments
- Strong experience documenting complex workflows and multi-system integrations
- Hands-on experience with ERP systems
- Excellent written, verbal, and stakeholder communication skills Preferred Qualifications
- Experience with Microsoft Dynamics 365 Business Central
- Experience with ERP implementations or migrations
- Familiarity with e-commerce platforms and WMS systems
- Experience with process mapping and requirements documentation tools
Location: Edison NJ
Salary: $85K
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