Transition and Transformation - Expert

Title: Transition and Transformation - Expert

Location: Jersey City, US

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters—bold thinking is encouraged, and action follows ambition.

Join our Team

It is an exciting time at Chain IQ and our team in Jersey City are looking for an Expert in Transition & Transformation .

Chain IQ generates value far beyond cost reduction. We transform our client’s indirect procurement towards a world‑class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Overview

As an expert-level Transition & Transformation Manager, you will lead strategic initiatives to transition and transform procurement operations for clients across the Americas. You will be responsible for designing and executing complex change programs that optimize sourcing, procurement, and supplier management processes. This role is critical in ensuring seamless onboarding of new clients, transitioning services, and delivering measurable improvements in procurement performance.

Key Responsibilities

• Lead transition and transformation projects, working cross-functionally to optimize global operations and enhance efficiency.
• Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.
• Coordinate with client stakeholders, internal teams, and third‑party providers to ensure smooth knowledge transfer and operational readiness.
• Manage change and transformation initiatives, driving adoption of new processes, systems, and services throughout the client lifecycle.
• Develop and execute transformation strategies, identifying opportunities for innovation and process enhancements.
• Identify and deliver cost savings, efficiency gains, and risk mitigation through strategic procurement initiatives.
• Champion continuous improvement and innovation across procurement operations.

Program & Change Management

• Manage large-scale transformation programs across multiple geographies and business units.
• Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations.
• Monitor and report on program performance, ensuring alignment with business objectives and client goals.

Stakeholder Engagement

• Build and maintain strong internal and client relationships, ensuring high-quality service and business alignment.
• Facilitate governance meetings, transformation workshops, and executive briefings.
• Act as a change agent, guiding stakeholders through the transformation journey with empathy and clarity.

Qualifications & Experience

• 7+ years’ experience in project management and business analysis.
• University degree, ideally with certification in project management, Lean Six Sigma (Greenbelt or higher), or TQM.
• Strong understanding of source-to-contract and procure-to-pay processes and systems.
• Excellent stakeholder management, problem-solving, and analytical skills with attention to detail.
• Ability to manage multiple priorities, navigate ambiguity, and drive results under continuous change.
• Strong communication skills, adapting to different audiences and business needs.
• Proven leadership capabilities in guiding teams through transformation and transition challenges.
• Collaborative team player who fosters an open and supportive environment.
• High motivation for quality, efficiency, and continuous improvement.

Preferred Attributes

• Strategic mindset with operational execution capability.
• Strong analytical and problem‑solving skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work in a fast‑paced, client‑facing environment with cross‑cultural teams.

Join a truly global team.

We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement — together.

Chain IQ – Create. Lead. Make an impact.

Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

Nearest Major Market: New York City
Nearest Secondary Market: Newark