Pharmacy Data Specialist
- Review and process incoming prescriptions and order information received by fax, email, and other approved channels.
- Accurately and efficiently enter patient, prescription, medication, dosage, supply, and other required order information into pharmacy systems.
- Review prescription information for completeness and identify missing, inconsistent, or unclear information requiring additional review by the appropriate team member.
- Perform benefits analysis and enter applicable insurance and coverage information to support order processing.
- Confirm key prescription and order information is accurately captured before orders advance through the pharmacy workflow.
- Identify incoming documents that are not prescriptions or do not belong within the order intake workflow and route them promptly to the appropriate department or team member.
- Partner with pharmacists and Patient Care Coordinators to resolve questions, address incomplete information, and support timely order processing.
- Maintain awareness of order status and turnaround expectations, helping ensure Patient Care Coordinators and pharmacists have the information needed to keep patients appropriately updated.
- Maintain accurate and complete patient records while following established privacy, security, and pharmacy procedures.
- Prioritize incoming work based on urgency, completeness, and established workflow expectations while maintaining a high level of accuracy.
- Identify recurring intake issues, documentation gaps, or workflow concerns and escalate them appropriately.
- A detail-oriented professional who values accuracy and takes pride in getting the details right.
- A collaborative team player who values open communication and shared success.
- A thoughtful problem-solver who asks questions and knows when to seek additional support.
- A curious learner who looks for opportunities to grow and improve how work gets done.
- Minimum two years’ experience in pharmacy operations, prescription processing, pharmacy data entry, or a related pharmacy environment.
- Active pharmacy technician registration in New Jersey.
- Eligibility and willingness to obtain a pharmacy technician registration in Texas, and additional states as business needs require.
- Experience reviewing and processing prescription information, including medications, dosage, directions, quantities, and related supplies.
- Experience with pharmacy benefits, insurance verification, or benefits analysis.
- Strong attention to detail with the ability to accurately manage and enter a high volume of patient and prescription information.
- Experience working with pharmacy management systems, electronic patient records, or similar pharmacy technology.
- Experience working in a specialty pharmacy environment.
- PCTB Certification.
- Fertility pharmacy experience is highly preferred.
- Experience working in a fast-paced, technology-enabled pharmacy environment.
- Bilingual skills are a plus.
- Empathetic – Our roots are in traditional pharmacy care, where personal interactions and relationships matter, and we bring warmth and sincerity to all relationships, both internal and external.
- Disruptors - We will never settle. We believe in pushing the limits of what’s possible to serve our patients better.
- Confidence – With 100+ years of combined experience, our professionals are confident in making the patient experience and journey easier.
- Positivity – Our professionals are here to share their experience and help create an empowered, safe and successful patient care journey
- Driven – We’re allies for our patients, providers, and pharmacy partners. Our supportive nature fosters honest, warm, and meaningful relationships.
- Transparency – We are committed to openness, trust and clarity in all aspects of patient care and business.
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