Customs Brokerage Specialist

Job Title: Customs Brokerage Specialist

Job Location: Newark, NJ

The Entry Processor plays a critical role in managing the end to end transmission of import entries, ensuring full compliance with US CBP regulations and all applicable PGAs. This position demands exceptional accuracy and a service first mindset to facilitate the timely Customs and PGA release. The Entry Processor serves as a key point of contact for clients, outside forwarders, carriers and internal DHL product teams, resolving issues and maintaining service level expectations through proactive communication and process management.

Key Responsibilities

• Accurately enter and transmit all required shipment, Customs, and PGA data into the brokerage system
• Review and assess import documents to verify critical data elements for accuracy and completeness
• Identify and resolve Customs or PGA holds, entry discrepancies, and documentation issues promptly
• Provide entry status updates and resolve any processing delays in a timely manner
• Meet service level requirements in accordance with the client SOP
• Proactively work with Customs and PGA authorities to resolve entry issues
• Determine HTS codes based on client SOPs, the Parts Database, and guidance from management.
• Ensure full compliance with all relevant Customs laws, import regulations, and trade agreements
• Coordinate dispatch services when necessary
• Ensure A/R accuracy at both file and account levels to support correct client billing

Skills / Requirements:

• Minimum of 1-3 years of proven experience in Customs brokerage entry processing or a related Customs focused role, with recent hands on entry processing experience (preferably post ACE)
• Knowledge of Customs regulations, HTS classifications, and PGA requirements
• Understanding of import procedures, Customs clearance processes, and trade regulations
• Excellent communication skills, both written and verbal, with the ability to effectively engage with clients and regulatory authorities
• Highly detail-oriented and organized, with demonstrated ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Pay Range $24.04 - $30.64 (Based on Experience)

Benefits (All Non-Union Employees)

• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities , evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.