Front Desk Administrator
Job Description
Job Description
We're a high-flow orthodontic practice and are looking for a person who possesses an outstanding work ethic and is very dependable with attention to detail.
The best candidate for the position must have exceptional customer service skills with a strong desire to provide a positive and warm experience to all patients.
We're looking to split the hours between 2 of our locations. (Approximately 15 minutes apart)
While we are looking for someone ready to go, we are willing to train the right person.
*Experience with Excel and Other computer software.
*Experience in the field, as well as the software Ortho Edge, is a plus!
Hours:
Monday 12PM-8PM
Wednesday 12PM-8PM
Thursday 12PM-8PM
Friday 7AM-12:00 PM
Responsibilities will include:
- Welcoming patients into our office and checking them in
- Collecting and processing patient payments during check-out
- Managing a productive daily schedule of appointments
- Answering phones and scheduling patient appointments
- Coordinating the new patient journey
- Assisting the team with paperwork and seating patients, as needed
Desired skills include:
- Previous dental/medical office experience, a plus
- Computer savviness
- Excellent interpersonal communication skills
- Attention to detail
- Well-organized and reliable
- Leadership
- Social media knowledge, a plus
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