Senior Project Manager - Audio Visual

Job Description

Job Description

Description:

POSITION SUMMARY:

The Senior Project Manager – Audio Visual is responsible for the successful delivery of complex audiovisual (AV) and technology integration projects from project kickoff through closeout. This role owns overall project execution, including schedule, budget, scope, and client satisfaction.

The Audio Visual Project Manager (AV PM) serves as the primary point of contact for clients and internal teams, leading cross-functional coordination across engineering, procurement, field operations, and subcontractors. This role requires a strong understanding of AV systems and construction workflows, with the ability to proactively manage risk, drive project progress, and ensure high-quality outcomes. The AV PM is expected to operate with a high degree of autonomy, managing multiple projects simultaneously while maintaining alignment with company standards and client expectations.

The AV PM is a member of the Digital Workplace and Physical Security Business Unit which is the centralized point of customer engagement, resource management, deliverable assurance, and project/program reporting. The PM will generally manage projects based on the Project Management Institute Project Management Book of Knowledge (PMI PMBOK) framework and established internal workflows, tools, and templates. The PM takes the handoff from Sales and facilitates the implementations through to project closure.

This role requires a Project Manager with a strong understanding in Audio Visual (AV) and technologies for corporate environments, including meeting room systems, digital signage, control systems, and video conferencing platforms. The ideal candidate is confident in leading both AV and Physical Security projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.

· Own overall project execution, ensuring projects are delivered on time, within budget, and in alignment with scope and quality expectations.

· Serve as the primary point of contact for clients, managing expectations and maintaining strong working relationships throughout the project lifecycle.

· Lead coordination across engineering, procurement, field operations, and subcontractors to ensure seamless project execution.

· Drive project schedules, proactively identifying risks, delays, or constraints and implementing corrective actions.

· Manage project financials, including budgeting, forecasting, billing, and cost control.

· Oversee site readiness, installation progress, and commissioning activities in coordination with Field Operations.

· Ensure all project documentation, including drawings, change orders, and closeout materials, are accurate and complete.

· Manage scope changes and mitigate risk through structured change management processes.

· Conduct regular project reviews, status reporting, and stakeholder communication.

· Ensure compliance with company standards, safety requirements, and industry best practices.

· Coordinates Resource Utilization with Delivery Teams.

· Partners across cross functional teams to deliver the best possible solution for a client.

· Continually seeks and capitalizes upon opportunities to increase customer satisfaction.

· Supports internal project and continuous improvement initiatives.

· Ensure compliance with industry standards, safety regulations, and company policies.

· Conduct project closeout meetings and gather client feedback for continuous improvement.

· Other duties as assigned.

Minimum Education and Experience:

· Bachelor’s degree in project management, Engineering, or a related field (or equivalent experience).

· 5 years of project management experience in AV, low-voltage, or construction environments

· Proven experience managing multiple concurrent AV integration projects from initiation through closeout.

· Strong understanding of AV systems, including Cisco, Crestron, Extron, QSC, Biamp, and similar technologies.

· Proficiency in project management tools (MS Project, MS Office ,SharePoint, Smartsheet, etc.).

· Ability to travel to job sites as needed.

Preferred Education and Experience:

· Strong IT Infrastructure deployment experience in a Professional Services organization of either a Manufacturer, or Value-Added Reseller

· PMP Certification strongly preferred.

· AVIXA CTS Certification

OTHER SKILLS and ABILITIES:

· Strong leadership and decision-making skills with the ability to drive project outcomes.

· Ability to manage multiple complex projects simultaneously.

· Strong financial acumen related to project budgeting and forecasting.

· Ability to identify risks early and implement effective mitigation strategies.

· Strong verbal and written communication skills with a focus on client service.

· Outstanding interpersonal skills demonstrated in ability to communicate on all levels of internal and customer organizations.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is usually quiet to moderate.