Business Development Representative
Job Description
Job Description
Dover Dodge is seeking a Business Development Representative to join the team!
What We Offer:
- FREE COLLEGE OPPORTUNITY!Online or in-person with Strayer University
- Excellent work environment
- Employee discount plans on purchases and services
- We offer a competitive base salary plus commission
- Health, dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
Responsibilities:
- Handle all incoming and outgoing phone calls and emails
- Handle our customer contacts through e-leads, follow-up and lead generations
- Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
- Answer customer internet inquires by both email and phone
- Schedule sales appointments and reschedule no-show customers
- Contact customers based on current marketing incentives
- Follow up in manners that result in the customer visiting the dealership
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
- Interacting with customers as well as with all dealership departments
Qualifications:
- Ability to manage a high volume of inbound and outbound sales call volume, internet leads and call lists
- Strong organizational skills, with the ability to effectively multi-task
- Must be reliable and dependable
- Outgoing personality, ability to influence customers to schedule appointments.
- Extremely customer service oriented
- Excellent written and oral skills
- Experience in previous automotive dealerships
- Basic knowledge of computers
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