Veeva Center of Efficiency Lead

Role Description

The Center of Efficiency Lead operationalizes platform strategy through standardized configurations, reusable integrations, and optimized data flows, maximizing enterprise reuse and scalability. This role serves as the execution engine of the Veeva Platform Operating Model, focusing on cross-divisional efficiency rather than local optimization.

Key Responsibilities

• Lead platform standardization, integration, and optimization initiatives

• Collect and rationalize divisional backlogs and feature requests

• Track record operationalizing platform strategy into reusable patterns and measurable reduction of duplication/rework.

• Comfortable managing enterprise backlog rationalization conversations and aligning diverse stakeholders on “reuse-first” outcomes.

• Maintain direct alignment with Veeva SMEs on roadmap and feature activation

• Define data strategy, APIs, and integration patterns

• Drive reuse of integrations and applications to eliminate duplication

• Share best practices across domains and divisions

Education Requirements:

• Bachelor’s degree (Computer Science, Information Systems, Engineering, Data / Information Management or a related technical or scientific discipline

• Minimum 8 years of experience in healthcare, biotech, IT, or the technology industry.

• Master’s degree (MSc, MBA, or equivalent) preferred

Core Competencies

• Platform operating models

• Integration and data strategy

• Standardization at scale

• Cross‑functional execution leadership

• Vendor and SME alignment

• Technical Leadership

Note: The role can be based in different locations in the USA or Europe.

Required Skills:

Accountability, Backlog Management, Benefits Management, Business Analysis, Business Process Improvements, Communication, Data Flows, Documentations, Enterprise Operations, Governance Management, International Standardization, Platform Strategy, Program Management, Salesforce API, Stakeholder Relationship Management, Strategic Planning, Systems Strategy, Technology Platforms, Veeam Backup and Replication, Veeva CRM, Veeva Vault, Workforce Planning

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$173,200.00 - $272,600.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .

You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.