Supervisor, Maintenance
Supervise associates and coordinate the day to day activities of the maintenance crew at a large facility. In addition, the supervisor will respond to escalated issues, emergency repair orders and complaints in a prompt and effective manner. May coordinate with contractors.
Essential Functions:
- Performs all repair and adjustment of refrigeration system, doors, dock boards, pallet racks, sweepers, sprinkler systems, forklifts, pallet trucks, and electrical work in accordance with OSHA Standards.
- Inspects forklifts, pallet jacks, and other operating equipment to ensure compliance with OSHA and operational standards.
- Test, maintain, and evaluate equipment performance using instruments such as voltmeters, ohmmeters, pyrometers, and pressure gauges. Test and calibrate HVAC equipment.
- Reviews inspection and repair reports and observes progress of work on major overhauls to evaluate efficiency and work quality.
- Inspects completed work for compliance to blueprints, specifications, and safety standards.
- Troubleshoots equipment and recommends corrective action.
- Maintain tools and machinery in good condition and use tools and equipment carefully as instructed.
- Conducts test of safety equipment (Exit signs, fire extinguishers, sprinkler systems, etc.) to ensure OHSA and operational standards.
- Maintain accurate preventive maintenance records.
- Prepare and issue work schedules, deadlines, and duty assignments for maintenance staff.
- Provide associates with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
- Resolve customer complaints and answer customers' questions regarding policies and procedures.
- Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
- Supervise the work of maintenance associates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Collaborate with workers and managers to solve work-related problems.
- Evaluate employee performance and prepare performance appraisals.
- Conduct staff meetings to relay general information or to address specific topics, such as safety.
- Counsel associates in work-related activities, personal growth, or career development.
- Assess training needs of staff and arrange for or provide appropriate instruction.
- Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
What Experience and Education You Need :
- High School diploma or General Education Degree (GED).
- Certified in all RETA Courses. External hires must, as a condition of employment, complete all (8) course during the first 24 months.
- HAZMAT certification required.
- 2 plus years maintenance mechanic experience.
What Could Set You Apart :
- Ability to perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance.
- Fully competent to a high degree in mechanical knowledge.
- Ability to work with hands in mechanically oriented situations.
- Ability to follow verbal and written instructions, as well as interpret pencil sketches and diagrams.
- Ability to supervise and inspect work performed by all Levels of maintenance associates.
- Must be able to work flexible shifts, if required, including on call
- Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development.
- Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth.
- Must be able to relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a manager.
- Strong communication skills
- Tools and Technology: Knowledge of various types of equipment in maintenance trade, Knowledge of ISO, Knowledge of SAP preferred, Microsoft knowledge preferred and Forklift certification.
Physical Requirements :
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane up for business
- May require a visit facility operations in temperatures at or below freezing
- May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
- Requires the use of various electronic tools
- Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
- Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).
Americold is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on job-related criteria and without regard to any legally-prohibited classification or status, consistent with applicable law.
EOE/AA M/F/D/V DFW.
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