Service Coordinator
Job Description
Job Description
The Service Coordinator at Green Power Energy will play a crucial role in ensuring customer satisfaction and seamless operation of our service processes. This position requires effective communication and strong organizational skills to manage service appointments and customer inquiries.
Responsibilities:
- Manage service requests from customers, ensuring timely and effective responses.
- Schedule and coordinate service appointments for field technicians.
- Communicate with customers regarding service status, updates, and follow-ups.
- Maintain accurate records of service activities and customer interactions in the company CRM.
- Collaborate with the operations team to resolve service issues and ensure the highest level of customer satisfaction.
- Assist in preparing service reports and analysis for management.
- Participate in training sessions to enhance product knowledge and service offerings.
- Work closely with technicians to understand service challenges and provide feedback for process improvement.
Requirements
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and CRM software.
- Ability to manage multiple tasks and prioritize effectively.
- Customer service-oriented mindset with a focus on problem-solving.
- Ability to work collaboratively in a team environment.
- Previous experience in a service coordination or customer service role is preferred.
- Must be able to work in a fast-paced environment and adapt to changing priorities.
Benefits
- W-2 Employee
- Retirement Plan (401k)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Health Care Plan (Medical, Dental & Vision)
Recommended Jobs
Sales Representative - North New Jersey - Sports Medicine
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical te…
PD Social Worker
Job Title: PD Social Worker Location: Cooperman Barnabas Medical Ctr Department Name: Case Management Req #: 0000213204 Status: Hourly Shift: Day Pay Range: $48.74 - $48.74 per hour …
Overhaul Projects Manager
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobil…
Financial Analyst
Kforce has a client that is seeking a Financial Analyst in Jersey City, NJ. Responsibilities: * Budget/expense management - support execution of budget planning and forecasting processes; Deliver rep…
Hiring for a Licensd Practical Nurse (LPN) in Wayne, PA, 19087.
Job Details: Position: Licensed Practical Nurse Location: Wayne, PA, 19087 Shift: 8 Hour (7am-3:30pm) Contract: 9 weeks Start: ASAP Requirements: Must be licensed …
Leasing Agent
At DVORA, we value the residents’ experience with us above all else. We are not just managers of our spaces, but dedicated caretakers of our community. We are committed to providing the best customer …
Inside Sales Representative (Hybrid)
Job Description Job Description Job Title: Inside Sales Representative (Hybrid) Location: Pine Brook, NJ (Hybrid: In-Office + Remote) Company Overview: Autoclear is a U.S.-based lea…
Service Technician
Job Description Job Description The most innovative automotive brand in the world needs a dealer network that shares the same outlook and values and strives to be number one. How do we achieve th…
Med/Surg | RN
Med/Surg Registered Nurse (RN) – Locum Tenens Nursing Job in Livingston, Tennessee Advance your nursing career with a high-demand Med/Surg Registered Nurse (RN) locum tenens job in Livingston, TN (…
Veterinary Extern - General Practice
are a 4 full-time and 1 part time doctor, companion animal hospital. Our Fear Free certified clinic combines a community and family feel with state-of-the-art technology. With the support of NVA, we …