Non-Marine Client Service Specialist

It's more than a job

As an Insurance professional at Kuehne+Nagel, your job is to help individuals and companies manage and mitigate risks associated with their supply chain. At the same time, your work helps create memorable experiences for people around the world. For example, your expertise empowers our teams to master the transportation and storage of fine wines so that couples and friends can enjoy dates and celebrations. Insurance work at Kuehne+Nagel contributes to more than we imagine.

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Nacora Group is an independent commercial insurance broker established in 1972, specializing in comprehensive marine and non‑marine insurance solutions. With decades of expertise, we support businesses worldwide in designing and maintaining cost‑effective, tailored insurance programs. We are seeking a Non‑Marine Client Service Specialist to join our growing Nacora USA team. This role is essential to driving renewals and delivering high‑quality service to our assigned non‑marine accounts.

How you create impact

• Manage communication related to policy administration, including renewals, updates, and service needs for assigned accounts.
• Prepare renewal specifications and required documentation proactively and accurately.
• Issue Certificates of Insurance for assured parties in a timely manner.
• Coordinate account servicing activities, including reviewing and processing policy changes, additions, deletions, cancellations, and renewals.
• Liaise with underwriters to facilitate policy updates and resolve account inquiries.
• Review loss run reports and monitor claim status for assigned accounts.
• Identify gaps or inefficiencies in workflow processes and recommend solutions.
• Build and maintain strong, positive working relationships with clients, internal teams, and external partners.

What we would like you to bring

• 3+ years in insurance account servicing, policy administration, or a related client service role (commercial lines preferred).
• Strong communication skills with the ability to interact effectively with clients, colleagues, and underwriters.
• Ability to understand insurance coverages, policy language, and program structures, and communicate them clearly to clients and stakeholders.
• Problem‑solving mindset with the ability to identify workflow gaps and propose improvements.
• Proficiency in standard Microsoft Office and insurance-related systems/tools.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $65,000.00 and $75,000.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KE1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.