Principal Software Engineer - Cloud Observability Platforms (GCP / Terraform / Kubernetes) | Corporate Technology

Job Description

Step into a leadership role where your expertise shapes the future of cloud observability.

Job Summary:

As a Principal Software Engineer at JPMorgan Chase in the Chief Technology Office for the Enterprise Observability Technology team, you will be responsible for the design and delivery of observability tools for public cloud platforms. You’ll partner with teams to create cohesive solutions, manage other engineers, and ensure our products meet the highest standards. Your leadership will help technologists across the firm gain deep insights into their applications. We foster a collaborative, innovative, and inclusive team culture.

You’ll collaborate with passionate innovators, drive integrated solutions, and mentor others in a culture that values growth and inclusion. We offer opportunities for career advancement, impactful work using a range of modern technologies, and a supportive environment where your ideas matter. Join us to make a difference for our customers and the engineering community.

Job Responsibilities:

• Create well engineered observability solutions for the public cloud will require the successful candidate to develop their knowledge of the major public cloud platforms, initially Google Cloud Platform (GCP).
• Understand our primary customers of Site Reliability Engineers and other engineers within the firm to help you design solutions that meet the needs of this community.
• Advise cross-functional teams on technological matters within your domain of expertise
• Partner with other teams to build integrated solutions that are cohesive and give a great joined up experience to our customers
• Lead the production of architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Serve as the function’s go-to subject matter expert
• Mentor other engineers in software engineering practices and encouraging discipline and good code hygiene in the team
• Influence leaders and senior stakeholders across business, product, and technology teams
• Contribute to software engineering communities of practice and events that explore new and emerging technologies
• Champion the firm’s culture of diversity, opportunity, inclusion, and respect

Required Qualifications, Capabilities, and Skills:

• The candidate will have a good all-round understanding of public cloud fundamentals such as compute, networking, storage, security policies and how to build & deploy applications into the eco-system gained on AWS, GCP or Azure.
• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Formal training or certification in software engineering concepts
• Significant hands-on experience leading system design, application development, testing, and operational stability
• Experience leading a team where there is a focus on quality in the Software Development Lifecycle (SDLC), including peer review, testing, and automated deployment into a cloud environment
• Highly proficient in coding in one or more languages, either Go or Java
• Ability to present and effectively communicate with Senior Leaders and Executives
• Understanding of the business in which they have operated
• Strong written and verbal communication skills for engaging stakeholders and customers
• Enjoy presenting technical designs and approaches to engineering audiences
• Strong commitment to continuous learning and exploring new technologies across the teams they have led

Preferred Qualifications, Capabilities, and Skills:

• Experience with Google Cloud Platform fundamentals including compute, networking, storage, and security policies and services for monitoring, auditing, tracing, and access management
• Exposure to cloud automation technologies such as Terraform
• Proficiency in deploying, managing, and troubleshooting containerized applications using Kubernetes
• Experience with observability platforms such as Dynatrace, Splunk, and Grafana
• Understanding and experience with Open Telemetry (OTel) standards and tools
• Ability to build secure applications and remediate vulnerabilities using modern techniques

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.