Administrative Support - Bilingual Document Specialist (ENTRY LEVEL) (English & Portuguese)

Gaming Laboratories International, LLC
Lakewood, NJ
Who We Are…?

With over 36 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 480 jurisdictions worldwide.

Why You Should Work Here…

Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world.

What You Will Accomplish Here…

This is a fast-paced, dynamic position and an ideal fit for someone who thrives on wearing many hats to enhance organizational effectiveness while maintaining clear and accurate financial figures. You will have an opportunity to collaborate with our global team and utilize problem-solving skills and attention to detail to support cross-functional initiatives and detail to drive efficiency.

This position will effectively support the QA team by focusing on the following:

  • Maintains an understanding of the certification compilation and research process, including methods for obtaining required information
  • Review’s engineering documentation and verifies required notations
  • Obtains and reviews engineering documentation via relevant systems
  • Maintains knowledge of specific requirements for each submission and jurisdiction
  • Troubleshoots various issues by utilizing manufacturer documentation and researching previous submissions, as necessary
  • Utilizes a file tracking system (Protrack) and other systems to process QA issue reports
  • Uses a report generating tool or report template(s) for generating draft certifications
  • Finalizes certifications by making any necessary changes, uploading the final reports for archival, and pushing the reports out to approved status in our Database

How You Will Be Successful…

  • You will be diligent, communicative, and collaborative.
  • You will know who your audience is and what your deliverables are.
  • You will be open-minded to new processes and adaptable to change.

Experience, Education, Skills, And Credentials

  • High School Diploma or GED equivalency
  • Must be Bilingual (English & Portuguese)
  • Business School or Legal Assistant Certification preferred
  • Minimum 1-2 years of experience in an administrative or legal field
  • Proficiency with Microsoft Word, Outlook, and Excel
  • Must have the ability to communicate, both orally and written, with other members of the team and clients/prospective clients
  • Must have the ability to handle and organize multiple projects and deadlines
  • Must demonstrate a high degree of attention to quality, details, and correctness.

Location: On-site in our Lakewood, NJ HQ Office

Schedule: Normal hours are Monday through Friday, 40 hours per week.

Salary Range: $45,900 K Annually ($22.06 h/r)

Benefits

  • Comprehensive Health, Dental, and Vision Insurance
  • Optional Health and Flexible Savings Accounts
  • 100% Employer Paid Life and Disability Insurance
  • 20 Days Paid Time Off (per year)
  • 401K Savings Plan with 100% match up to 3% of your salary
  • Annual Discretionary Bonus
  • Anniversary Reward Bonus
  • Educational Assistance Program
  • Additional Mental Health Benefits through our Employee Assistance Program
  • Voluntary Pet, Accident, and Critical Event Insurance

Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

GLI is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posted 2025-09-28

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