Outreach Event Customer Service

Made Acquisitions Inc
New Brunswick, NJ

: Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development
Responsibilities
  • Receive a high volume of customer interactions
  • Identify the reason for the customer's issues, collect relevant information and provide solutions
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Posted 2026-03-30

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