Sr Analyst - Third Party Resilience

SR ANALYST - THIRD PARTY RESILIENCE

WHAT IS THE OPPORTUNITY?

The Business Continuity Analyst Senior reports to a Business Continuity, Operational Resilience, or Crisis Management Supervisor or Manager in the First Line of Defense (1LoD). The position will assist with the development, implementation and execution of all core activities of the Business Continuity Planning, Operational Resilience or Crisis Management frameworks. Third Party Resilience:

• As part of the 1LOD, the Senior Analyst works with multiple critical business areas, supports and manages strategic execution of the Third Party Resilience framework and its related components including but not limited to (due diligence reviews, ongoing monitoring assessments, contract reviews, exercising/testing, training).
• Assess and monitor third-party vendors to ensure their BC/OR plans align with FFIEC requirements and organizational standards.
• Conduct due diligence reviews, including risk assessments and capability evaluations, for new and existing vendors.
• Collaborate with procurement, risk, and IT teams to enforce contractual BC/OR obligations.
• Review and update vendor contracts to include FFIEC-aligned BC/OR clauses (e.g., recovery time objectives, incident reporting).
• Ensure vendors provide documentation of their BC plans, test results, and incident response capabilities.
• Monitor line of business participation in joint BC tests with vendors to validate their recovery capabilities and integration with internal plans.
• Document test outcomes, identify gaps, and enforce remediation actions.
• Maintain a vendor BC/OR findings register and report metrics to leadership and regulators.
• Educate internal teams on vendor BC/OR requirements and risk mitigation strategies.
• Advocate for vendor resilience best practices across the organization.

WHAT WILL YOU DO?

• Execute Business Continuity Management, Operational Resilience and/or Crisis Management framework activities for ensuring the resilience of the Bank’s critical processes and services
• Support reporting on the progress of the program to appropriate management committees
• Maintain effective partnerships with leaders and teams assigned from lines of business to ensure Business Continuity Management, Operational Resilience, or Crisis Management are managed appropriately
• Actively solve for opportunities to streamline Business Continuity, Operational Resilience, and Crisis Management processes
• Support the socialization, adoption, consistent and appropriate implementation, and ongoing maintenance of policies, standards, methods, etc. across the bank
• Contribute to better data, information and process improvement solutions to improve efficacy of the Bank’s Business Continuity, Operational Resilience and Crisis Management program
• Contribute to metrics to assess and escalate risk, as well as the performance of the program
• Follow documented procedures that align with Policy and Standard requirements
• Coordinate First Line of Defense (1LoD) core activities inclusive of gap assessments, risk measurement, appropriateness of mitigation strategies, and material risk identification.
• Identify and report issues and exceptions, spotting trends and/or pervasive risks
• Advocate towards the front-line business units ensuring readiness
• Aid in Board and management reporting
• Participate in awareness training relating to program activities and risk management, including new and changing policies, systems, and methodologies
• Assess resilience risks and policy/standard/procedure compliance relating to controls design, 1LOD testing processes, 1LOD testing results and sample-based testing
• Regularly update procedures that align with Policy and Standard requirements
• Provide support for internal audits and regulatory exams as needed
• Understand and apply internal policies/procedures, laws and regulations and managing to regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent in Business Administration, Finance, or Economics or related field
• 1–3 years of experience in finance, banking, operations, or related fields.

Additional Qualifications

• Demonstrated strong skills in applying Business Continuity Management and Operational Resilience planning principles to various levels of staff at the company.
• Able to effectively interact with peers, subordinates, internal and external customers and vendors.
• Excellent, analytical, problem solving, communication, and prioritization skills
• Demonstrated ability to influence and motivate individuals and teams.
• Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during exercises and events, and proficiency with tools required to perform continuity and resilience responsibilities.
• Proven ability to identify opportunities for efficiency and challenge current thought processes, norms or status quo
• Strong knowledge of Business Continuity Management, Operational Resilience and Crisis Management regulatory guidance for US financial institutions
• Strong verbal and written communication skills with proven ability to communicate with business partners and stakeholders
• Strong understanding of operations and technology in a financial service environment and how to apply operational resilience concepts
• Ability to consistently provide superior independent judgement with demonstrated analytical and risk assessment skills
• Ability to leverage data and reporting to inform decision-making and drive changes, including the ability to evaluate the usefulness of data and use it in meaningful communication
• Strong presentation skills and ability to adjust message and filter details based on audience
• Self-motivated, able to bring projects and reporting to conclusion
• Remain current on the trends and best practices for Business Continuity Management, Operational Resilience and Crisis Management
• Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint
• Licenses, Certifications and Professional Affiliations: Certified Business Continuity Professional, Certified Emergency Manager, or equivalent certification preferred.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.